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Certificate II · national qualification

Certificate II in Community Pharmacy

Pharmacy assistants serve customers at the front of a community pharmacy, and this qualification is the usual way into the role.

Illustration of a person working as pharmacy Assistant
How long it takes
6 months
full time at TAFE NSW
What it costs
From $880
Subsidised at TAFE NSW, full fee up to $4,560
How you can study
On campus
Main job
Pharmacy Assistant
$57,800 median pay
Taught by
2 providers
NSW

Is this course right for you?

What the Certificate II in Community Pharmacy asks of you, and what you might want to check first.

It helps to have

  • an interest in helping people with their health needs
  • a friendly and approachable manner with customers
  • good communication skills
  • a willingness to follow rules and work under supervision

Before you start

There are no entry requirements for this qualification.

Certificate II or Certificate III?

The Certificate III in Community Pharmacy is the higher level. This Certificate II reflects a defined and limited range of customer service skills, with routine front of pharmacy tasks under close supervision.

See the course

Where this course can take you

Jobs this qualification is a recognised route into, and the study that can follow it.

Jobs you can do with it

  • Pharmacy Assistant

    Pharmacy assistants serve customers and prepare prescriptions in a pharmacy, working the counter, the dispensary and the stockroom while the pharmacist makes the clinical calls.

    What else you need

    Front-of-pharmacy assistance under close supervision and ultimately the supervising pharmacist; comply with medicine-supply rules. This is not pharmacist registration.

    Median pay$57,800

If you study further

Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list.

What it costs

Subsidised place

From $880

at TAFE NSW. Whether you get a subsidised place depends on your state, residency, age and earlier study.

Paying the full fee

$4,560

across the TAFEs listed below. Private providers set their own fees.

  • TAFE NSWNSW

    Subsidised
    $880
    Concession
    $160
    Full fee
    $4,560
    How long
    6 months

Fees as each TAFE shows them on its website, read 20 September 2026. Private providers set their own fees.

Where you can study this course

There are 2 places you can study this course. When you compare them, check they teach it the way you want to study, how far you'd be from a campus, what it will cost you and what past students say about the teaching and support. They're listed by how often people search for them, and none of them pays to be here or to move up.

  • TAFE NSW

    Coffs Harbour Education Campus, NSW

    More about TAFE NSW

    4.0from 2,410 Google reviews

    How you study
    On campus
    How long
    6 months
    Fee
    From $880 subsidised
    Course page for TAFE NSW (opens in a new tab)

    What students like

    • Teachers are supportive and ready to help
    • Staff are helpful and friendly
    • Course content is practical and industry relevant

    What to weigh up

    • Enrolment and admin can be slow
    • Some find front desk staff less helpful
  • Just Training

    2 campuses, NSW

    4.7from 521 Google reviews

    Website for Just Training (opens in a new tab)

    What students like

    • Trainers are friendly, knowledgeable and explain things clearly
    • Courses are practical and easy to understand
    • Staff are friendly and helpful

What you’ll learn

12 units: 4 that everyone takes and 8 you choose.

  • Serving pharmacy customers
  • Everyday product advice
  • Point-of-sale and payments
  • Stock control and displays
  • Infection control practices
  • Referring customers to the pharmacist
See all 4 core units

Core units

Everyone completes these. Select a unit to see what it covers.

  • Loading the details for SIRCCCS001…

Questions to ask before you enrol

Providers run this course differently, so the answers change from one to the next.

  1. When is the next intake, and how many are there each year?
  2. What is the total cost, including materials, checks and any placement costs?
  3. Can I study part time or online, and how does that change the length?
  4. Do the units count towards a higher qualification if I go on to study further?

Questions people ask

Who is this qualification for?

It prepares you for work as a pharmacy assistant, serving customers at the front of a community pharmacy. You learn to recommend and sell everyday health products, take payments, manage stock, and refer anything outside your scope to the pharmacist. The role works under close supervision.

Do I need experience or other qualifications first?

The qualification itself has no entry requirements. Individual providers can set their own conditions, so check with the provider you choose.

How is it different from Certificate III in Community Pharmacy?

The Certificate III in Community Pharmacy is the higher level. This Certificate II reflects a defined and limited range of customer service skills, with routine front of pharmacy tasks under close supervision.

The national training register, training.gov.au. TAFE course pages, read 20 September 2026. Google reviews. Pay and shortage status from Jobs and Skills Australia.