- How long it takes
- 6 to 24 months
- typical for this level
- Main job
- Store Manager
- $84,200 median pay
- Taught by
- 4 providers
- Every state and territory
Is this course right for you?
What the Certificate IV in Retail Management asks of you, and what you might want to check first.
It helps to have
- an interest in leading and supporting a frontline team
- a head for numbers and store financials
- good communication skills for staff and customers
- a practical approach to keeping a store safe and secure
Before you start
Entry to this qualification is open to individuals who: have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.
Where this course can take you
Jobs this qualification is a recognised route into, and the study that can follow it.
Jobs you can do with it
Store Manager
Store managers run the day-to-day of a retail store, from the people on the floor to the numbers head office sees at month end.
What else you need
Entry requires Certificate III in Retail or relevant retail experience; the qualification is not a substitute for management experience. Entry requirements: Entry to this qualification is open to individuals who: have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.
Median pay$84,200
Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list.
Where you can study this course
There are 4 places you can study this course. When you compare them, check they teach it the way you want to study, how far you'd be from a campus, what it will cost you and what past students say about the teaching and support. They're listed by how often people search for them, and none of them pays to be here or to move up.
What students like
- Teachers are supportive and ready to help
- Staff are helpful and friendly
- Course content is practical and industry relevant
What to weigh up
- Enrolment and admin can be slow
- Some find front desk staff less helpful
- Website for Charles Darwin University (opens in a new tab)
Charles Darwin University
12 campuses, NSW, NT
4.2from 619 Google reviews
What students like
- Admin and support staff are helpful
What to weigh up
- Units vary depending on the lecturer
- Feedback on assessments can vary
- Website for Salford College (opens in a new tab)
Salford College
3 campuses, NSW, SA
4.6from 294 Google reviews
What students like
- Staff are helpful, friendly and supportive
- Trainers explain clearly and help students improve
- Enrolment and applications are smooth and well supported
- Website for Halo Nation Training Pty Ltd (opens in a new tab)
Halo Nation Training Pty Ltd
What you’ll learn
11 units: 7 that everyone takes and 4 you choose.
- Leading a frontline team
- Reading store financials
- Building customer service culture
- Staff relations and rostering
- Store security procedures
- Workplace safety
See all 7 core units
Core units
Everyone completes these. Select a unit to see what it covers.
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Questions to ask before you enrol
Providers run this course differently, so the answers change from one to the next.
- When is the next intake, and how many are there each year?
- What is the total cost, including materials, checks and any placement costs?
- Can I study part time or online, and how does that change the length?
- Do the units count towards a higher qualification if I go on to study further?
Questions people ask
Who is this qualification for?
This course suits people already working on a retail floor who want to run one. You will learn to manage a store's financials, lead a frontline team, build customer service, handle staff relations, and maintain safety. It prepares you for roles such as retail supervisor, store manager, department manager or assistant store manager, and you work with independence.
Do I need experience or other qualifications first?
Entry is open to individuals who have achieved a Certificate III in Retail or have relevant industry employment experience in a job role that involved the skills and knowledge described in core units from the SIR30216 Certificate III in Retail. Providers can set their own conditions, so check with the one you choose.