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Certificate IV · national qualification

Certificate IV in Travel and Tourism

This qualification is for people who want to coordinate travel and tourism services rather than just deliver them, often with some responsibility for a small team.

Compare 5 providers
How long it takes
18 months
full time at TAFE NSW
What it costs
From $1,570
Subsidised at TAFE NSW, full fee up to $13,056
How you can study
Online
Taught by
5 providers
5 states and territories

Is this course right for you?

What the Certificate IV in Travel and Tourism asks of you, and what you might want to check first.

It helps to have

  • an interest in travel and tourism destinations and products
  • good communication skills for dealing with customers and team members
  • a calm approach to solving customer service problems
  • respect for people from different cultures and backgrounds

Before you start

Each provider sets its own entry requirements, so check the ones you are considering.

Where this course can take you

The study that can follow this course.

Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list.

What it costs

Subsidised place

From $1,570

at TAFE NSW. Whether you get a subsidised place depends on your state, residency, age and earlier study.

Paying the full fee

$10,010 to $13,056

across the TAFEs listed below. Private providers set their own fees.

  • TAFE NSWNSW

    Subsidised
    $1,570
    Concession
    $240
    Full fee
    $10,010
    How long
    18 months

  • Holmesglen InstituteSA

    Subsidised
    $5,040
    Concession
    $1,008
    Full fee
    $13,056

Fees as each TAFE shows them on its website, read 20 September 2026. Private providers set their own fees.

Where you can study this course

There are 5 places you can study this course. When you compare them, check they teach it the way you want to study, how far you'd be from a campus, what it will cost you and what past students say about the teaching and support. They're listed by how often people search for them, and none of them pays to be here or to move up.

What you’ll learn

19 units: 7 that everyone takes and 12 you choose.

  • Sourcing travel and tourism information
  • Enhancing customer service
  • Cultural sensitivity with travellers
  • Managing conflict
  • Reading financial information
  • Coaching and workplace safety
See all 7 core units

Core units

Everyone completes these. Select a unit to see what it covers.

  • Loading the details for SITTIND003…

Questions to ask before you enrol

Providers run this course differently, so the answers change from one to the next.

  1. When is the next intake, and how many are there each year?
  2. What is the total cost, including materials, checks and any placement costs?
  3. Can I study part time or online, and how does that change the length?
  4. Do the units count towards a higher qualification if I go on to study further?

Related courses

The national training register, training.gov.au. TAFE course pages, read 20 September 2026. Google reviews. Pay and shortage status from Jobs and Skills Australia.