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Diploma · national qualification

Diploma of Financial Counselling

You train to help people who are overwhelmed by debt, and to do it as a counsellor rather than an adviser selling a product.

Illustration of a person working as financial Counsellor
How long it takes
6 to 18 months
full time at TAFE NSW
How you can study
On campus
Includes a work placement
Main job
Financial Counsellor
$56,900 (estimate) median pay
Taught by
3 providers
NSW, WA, SA

Is this course right for you?

What the Diploma of Financial Counselling asks of you, and what you might want to check first.

It helps to have

  • a genuine interest in helping people with money problems
  • good listening and interview skills
  • an understanding of social justice and client empowerment
  • patience and respect for people from diverse backgrounds

Before you start

There are no entry requirements for this qualification.

Where this course can take you

Jobs this qualification is a recognised route into, and the study that can follow it.

Jobs you can do with it

  • Financial Counsellor

    Financial counsellors help people in financial hardship work out exactly what they owe, negotiate with creditors and rebuild a workable budget.

    What else you need

    The course includes 220 hours of placement in a financial counselling agency. Other finance qualifications cannot replace it. Check the provider is approved.

    Median pay$56,900 (estimate)

If you study further

Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list. Pay marked as an estimate is our own analysis, not a published figure.

Where you can study this course

There are 3 places you can study this course. When you compare them, check they teach it the way you want to study, how far you'd be from a campus, what it will cost you and what past students say about the teaching and support. They're listed by how often people search for them, and none of them pays to be here or to move up.

  • TAFE NSW

    2 campuses, NSW

    More about TAFE NSW

    4.0from 2,410 Google reviews

    How you study
    On campus
    How long
    6 to 18 months
    Course page for TAFE NSW (opens in a new tab)

    What students like

    • Teachers are supportive and ready to help
    • Staff are helpful and friendly
    • Course content is practical and industry relevant

    What to weigh up

    • Enrolment and admin can be slow
    • Some find front desk staff less helpful
  • TAFE SA

    26 campuses, SA

    4.4from 1,339 Google reviews

    Website for TAFE SA (opens in a new tab)

    What students like

    • Lecturers are nice and helpful

    What to weigh up

    • Enrolment and admin can be slow
    • Course information can be unclear
  • South Metropolitan TAFE

    2 campuses, WA

    3.9from 617 Google reviews

    How you study
    On campus
    Course page for South Metropolitan TAFE (opens in a new tab)

    What students like

    • Lecturers are friendly and genuinely care about students
    • Courses help students learn new skills

    What to weigh up

    • Phone calls and enquiries can go unanswered

What you’ll learn

17 units: 13 that everyone takes and 4 you choose.

  • Counselling interview skills
  • Client rights and advocacy
  • Responding to crisis situations
  • Consumer credit and debt law
  • Small business finances
  • Working with diverse clients
See all 13 core units

Core units

Everyone completes these. Select a unit to see what it covers.

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Questions to ask before you enrol

Providers run this course differently, so the answers change from one to the next.

  1. When is the next intake, and how many are there each year?
  2. What is the total cost, including materials, checks and any placement costs?
  3. Can I study part time or online, and how does that change the length?
  4. Who arranges the work placement, and how many hours does it involve?
  5. Do the units count towards a higher qualification if I go on to study further?

Questions people ask

Who is this qualification for?

It prepares you to work as a financial counsellor, helping people overwhelmed by debt. You learn to counsel rather than sell products, covering listening, budgeting, options, consumer credit, debt recovery and bankruptcy, and advocating with creditors and government agencies.

Do I need experience or other qualifications first?

There are no entry requirements for this qualification. Each provider can set its own conditions, so check with the provider you choose.

The national training register, training.gov.au. TAFE course pages, read 20 September 2026. Google reviews. Pay and shortage status from Jobs and Skills Australia.