Home Aged Care Coordinator Resume template
Aged Care Coordinator resume template
A clean starting structure with example content grounded in what aged care coordinators actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most aged care coordinators should default to, since most Australian recruiters and ATS software expect it.
Professional summary
I am an aged care coordinator with a background in community and residential aged care, focused on helping older Australians remain safe, independent and connected to the services they choose. I combine care planning, service coordination and compliance knowledge to keep support practical, person centred and well documented. I work closely with clients, families, assessors and providers to review needs and adjust care as circumstances change.
Key skills
- Care planning and coordination
- Casework and client support
- Regulatory compliance with the Aged Care Quality Standards
- My Aged Care portal
- Care management software such as LeeCare and iCare
- Microsoft Office
- Rostering and scheduling systems
- Written communication
- Stakeholder management
- Problem solving
- Attention to detail
- Person centred care planning
Experience: example bullet points
- Assessed client needs and eligibility through My Aged Care, preparing referrals and care plans that matched services to each person's goals and budget.
- Coordinated personal care, nursing and social support providers, reworking rosters to cut unplanned service gaps across a caseload of around 35 clients.
- Reviewed care plans with clients and families at agreed intervals, updating goals, risk controls and service approvals as health and circumstances changed.
- Maintained thorough client records and documentation, keeping files audit ready for Aged Care Quality Standards reviews and internal quality checks.
- Supported clients and families through service changes and difficult conversations, escalating safeguarding concerns promptly and following up until resolved.
Education
Typical pathway: Certificate III in Individual Support (Ageing) or Certificate IV in Ageing Support, with many coordinators also holding a Diploma of Community Services or a Bachelor of Nursing, Social Work or Health Science. Entry often starts from direct care or administrative aged care roles.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- aged care coordinator
- My Aged Care
- Aged Care Quality Standards
- Aged Care Quality and Safety Commission
- Home Care Packages
- Commonwealth Home Support Programme
- Support at Home
- Regional Assessment Service
- Aged Care Assessment Team
- care planning
- client assessment
- service coordination
- case management
- person centred care
- restorative care
- reablement
- dementia care
- palliative approach
- medication assistance
- manual handling
- National Police Check
- LeeCare
- iCare
- AlayaCare
- scheduling systems
- client records
- roster coordination
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.