Home Disability Support Coordinator Resume template
Disability Support Coordinator resume template
A clean starting structure with example content grounded in what disability support coordinators actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most disability support coordinators should default to, since most Australian recruiters and ATS software expect it.
Professional summary
Disability Support Coordinator with a person centred approach to helping NDIS participants understand their funding, choose their providers and move toward the goals in their plan. Experienced across casework, care planning and regulatory compliance, with a steady hand on budgets and service agreements. Known for clear written communication with participants, families and providers, and for keeping the participant's voice at the centre of every decision.
Key skills
- Support coordination and casework
- Care planning and coordination
- NDIS funding and budget management
- Regulatory compliance and NDIS Practice Standards
- Service agreements and provider matching
- Risk and safeguarding awareness
- Report writing and plan reviews
- Stakeholder management across families, providers and planners
- NDIS Provider Portal
- Lumary
- ShiftCare
- Salesforce
- Microsoft Excel
Experience: example bullet points
- Managed a caseload of participants with varied disability and psychosocial support needs, coordinating allied health, support work and community access services against each plan.
- Rebuilt a support schedule for a participant whose providers had stopped communicating with each other, cutting missed shifts and bringing the plan back on track with funding still available at review.
- Tracked plan budgets in Excel and Lumary, flagging underspend and overspend early so participants could redirect funding before the plan period closed.
- Drafted and reviewed service agreements with new providers, checking insurance, worker screening and registration status before any support started.
- Prepared plan review reports with evidence from providers, progress notes and participant feedback, giving NDIS planners a clear picture of what worked and what needed to change.
- Supported participants and families through appeals and internal reviews of funding decisions, explaining each step in plain language and meeting every deadline.
Education
Typical entry is a Diploma of Community Services or a Certificate IV in Disability Support, with many coordinators also holding a Bachelor of Social Work, Psychology, Occupational Therapy or a related health degree. An NDIS Worker Screening Check and the NDIS Worker Orientation Module are standard requirements, and some roles ask for a current first aid certificate and a Working with Children Check.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- NDIS
- NDIS Practice Standards
- NDIS Quality and Safeguards Commission
- Support coordination
- NDIS Worker Screening Check
- NDIS Worker Orientation Module
- Person centred practice
- Plan management
- Psychosocial disability
- National Disability Insurance Scheme Act 2013
- Working with Children Check
- Service agreements
- Restrictive practice
- Community Services
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.