Home Mortgage Broker Resume template
Mortgage Broker resume template
A clean starting structure with example content grounded in what mortgage brokers actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most mortgage brokers should default to, since most Australian recruiters and ATS software expect it.
Professional summary
Mortgage broker experienced in assessing borrower serviceability, comparing loan products across multiple lenders, and guiding clients from initial enquiry through to settlement. Works within responsible lending obligations under the National Consumer Credit Protection Act and holds (or is eligible to hold) an Australian Credit Licence or credit representative authorisation. Comfortable managing a client pipeline while coordinating with lenders, valuers and settlement agents to meet deadlines.
Key skills
- Financial analysis and serviceability modelling
- Regulatory compliance (NCCP Act, responsible lending obligations)
- Comparing loan products and interest rates across multiple lender panels
- Mortgage origination software (Encompass, Broker Portal)
- CRM systems for client pipeline management
- Stakeholder management with lenders, valuers and settlement agents
- Loan comparison platforms and financial calculators
- Written communication for loan documentation and client correspondence
Experience: example bullet points
- Assessed borrower financial circumstances and serviceability against lending criteria for a caseload ranging from first home buyers to property investors
- Compared loan products, interest rates and terms across multiple lender panels to match clients with competitive, suitable finance options
- Prepared and submitted loan applications and supporting documentation, reducing follow-up queries from credit assessors through thorough upfront checks
- Negotiated loan terms with lenders and managed client expectations through underwriting and approval stages
- Coordinated with lenders, valuers and settlement agents to keep settlements on track and avoid last-minute delays
- Maintained CRM records and documentation in line with responsible lending obligations under the NCCP Act
Education
Minimum entry via Certificate IV in Finance and Mortgage Broking (FNS40821), with many brokers progressing to a Diploma of Finance and Mortgage Broking Management or holding a bachelor degree in commerce, finance or business; membership with the MFAA or FBAA and an Australian Credit Licence or credit representative status are standard industry requirements.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- Australian Credit Licence (ACL)
- NCCP Act
- Responsible lending obligations
- Credit representative
- MFAA
- FBAA
- ASIC
- Serviceability assessment
- Loan origination
- Settlement coordination
- Comparison rate
- Loan to value ratio (LVR)
- Encompass
- Broker Portal
- Certificate IV in Finance and Mortgage Broking
- Diploma of Finance and Mortgage Broking Management
- First home buyer loans
- Refinancing
- Lender panel
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.