Home Travel Agency Manager Resume template
Travel Agency Manager resume template
A clean starting structure with example content grounded in what travel agency managers actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most travel agency managers should default to, since most Australian recruiters and ATS software expect it.
Professional summary
I am a travel agency manager with a background in operations, supplier negotiation and team leadership. I focus on running efficient daily workflows, building strong supplier relationships and helping clients book travel with confidence.
Key skills
- Selling and negotiation
- Operations management
- Budgeting and forecasting
- Amadeus
- Sabre
- Travelport
- Xero
- Microsoft Excel
- Client relationships and advisory
- People leadership
- Customer service
- Written communication
- Time and deadline management
Experience: example bullet points
- Supervised and rostered a team of 15 travel consultants across a seven-day operation, ensuring coverage during peak booking periods.
- Negotiated contracts with airlines, hotels and tour operators, securing discounted rates and added value such as free upgrades or breakfast.
- Monitored budgets and financial performance, reducing overhead costs by renegotiating supplier agreements and streamlining back-office processes.
- Advised clients on complex itineraries, resolving issues within one business day and maintaining strong repeat business.
- Managed daily operations including booking systems, client escalations and end-of-day reconciliation, keeping the agency compliant with industry regulations.
Education
Bachelor degree in tourism, hospitality or business is common, or a Diploma of Travel and Tourism Management, with many managers also holding industry certifications from AFTA or IATA.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- Travel agency management
- AFTA
- ATAS
- IATA
- Amadeus
- Sabre
- Travelport
- Xero
- Microsoft Excel
- Supplier negotiations
- Rostering
- Budgeting
- Forecasting
- Client advisory
- Operations management
- People leadership
- Customer service
- Travel and tourism
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.