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Certificate III · national qualification

Certificate III in Business

This qualification is the起步 step into office and administrative work, covering the everyday skills employers expect from someone in a business support role.

Illustration of a person working as administration Officer
How long it takes
6 to 12 months
full time at TAFE NSW
What it costs
From $1,320
Subsidised at TAFE NSW, full fee up to $7,957
How you can study
Online, on campus or on the job
Main job
Administration Officer
$58,200 (estimate) median pay
Taught by
61 providers
Every state and territory

Is this course right for you?

What the Certificate III in Business asks of you, and what you might want to check first.

It helps to have

  • an interest in how offices and businesses run
  • a willingness to communicate clearly with colleagues and customers
  • a careful approach to routine tasks and deadlines
  • comfort with using computers for everyday work

Before you start

The qualification has no set entry requirements, but each provider can add its own.

Certificate III or Diploma?

The Diploma of Business is the higher level. This Certificate III reflects roles carrying out routine procedural, clerical, administrative or operational tasks using some discretion, judgment and relevant theoretical knowledge.

See the course

Where this course can take you

Jobs this qualification is a recognised route into, and the study that can follow it.

Jobs you can do with it

  • Administration Officer

    Administration officers keep an office running day to day, handling the correspondence, records and requests that let managers and teams get on with their own work.

    What else you need

    An ordinary business-administration training route; job-specific systems and employer requirements vary.

    Median pay$58,200 (estimate)

If you study further

Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list. Pay marked as an estimate is our own analysis, not a published figure.

What it costs

Subsidised place

From $1,320

at TAFE NSW. Whether you get a subsidised place depends on your state, residency, age and earlier study.

Paying the full fee

$4,840 to $7,957

across the TAFEs listed below. Private providers set their own fees.

  • TAFE NSWNSW

    Subsidised
    $1,320
    Concession
    $240
    Full fee
    $7,400
    How long
    6 to 12 months
  • Chisholm InstituteVIC

    Subsidised
    $2,279
    Concession
    $456
    Full fee
    $6,444
  • GOTAFEVIC

    Subsidised
    $3,579
    Concession
    $716
    Full fee
    $7,957
  • The GordonVIC

    Subsidised
    $2,621
    Concession
    $523
    Full fee
    $6,850
  • TAFE QueenslandQLD

    Subsidised
    $2,760
    Concession
    $2,070
    Full fee
    $4,840

Fees as each TAFE shows them on its website, read 20 September 2026. Private providers set their own fees.

Where you can study this course

There are 61 places you can study this course. When you compare them, check they teach it the way you want to study, how far you'd be from a campus, what it will cost you and what past students say about the teaching and support. They're listed by how often people search for them, and none of them pays to be here or to move up.

  • Melbourne Polytechnic

    13 campuses, VIC

    3.7from 485 Google reviews

    Website for Melbourne Polytechnic (opens in a new tab)

    What students like

    • Some teachers are supportive and go out of their way
    • Student services offer understanding and compassion

    What to weigh up

    • Messages to staff can go unanswered
    • Enrolment mistakes can take time to fix
  • TAFE NSW

    65 campuses, NSW, SA, VIC

    More about TAFE NSW

    4.0from 2,410 Google reviews

    How you study
    Online or on campus
    How long
    6 to 12 months
    Fee
    From $1,320 subsidised
    Course page for TAFE NSW (opens in a new tab)

    What students like

    • Teachers are supportive and ready to help
    • Staff are helpful and friendly
    • Course content is practical and industry relevant

    What to weigh up

    • Enrolment and admin can be slow
    • Some find front desk staff less helpful
  • Victoria University

    11 campuses, NSW, QLD, VIC

    3.9from 1,562 Google reviews

    Website for Victoria University (opens in a new tab)

    What students like

    • Lecturers are friendly, supportive and approachable
    • Studying one subject at a time through the block model
    • Staff are welcoming and ready to help

    What to weigh up

    • Admin can be hard to reach after you finish
  • Stanley College

    4 campuses, SA, WA

    4.3from 882 Google reviews

    Website for Stanley College (opens in a new tab)

    What students like

    • Finance staff are patient and explain fees clearly
    • Student services staff are friendly and helpful
    • Trainers explain clearly and give practical examples

    What to weigh up

    • Enrolment and admin can be slow
  • Charles Darwin University

    12 campuses, NSW, NT

    4.2from 619 Google reviews

    Website for Charles Darwin University (opens in a new tab)

    What students like

    • Admin and support staff are helpful

    What to weigh up

    • Units vary depending on the lecturer
    • Feedback on assessments can vary
  • Swinburne University of Technology

    8 campuses, VIC

    4.0from 1,190 Google reviews

    Website for Swinburne University of Technology (opens in a new tab)

    What students like

    • Lecturers and tutors are supportive and want students to succeed
    • Student HQ and support staff are helpful and responsive

    What to weigh up

    • Enrolment and admin can be slow
    • You may be passed between departments
  • Programmed Skilled Workforce

    35 campuses

    3.2from 552 Google reviews

    Website for Programmed Skilled Workforce (opens in a new tab)
  • TAFE Gippsland

    11 campuses, VIC

    3.9from 113 Google reviews

    Website for TAFE Gippsland (opens in a new tab)

What you’ll learn

13 units: 6 that everyone takes and 7 you choose.

  • Workplace communication
  • Team problem solving
  • Workplace health and safety
  • Inclusive work practices
  • Sustainable work habits
  • Personal wellbeing at work
See all 6 core units

Core units

Everyone completes these. Select a unit to see what it covers.

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Questions to ask before you enrol

Providers run this course differently, so the answers change from one to the next.

  1. When is the next intake, and how many are there each year?
  2. What is the total cost, including materials, checks and any placement costs?
  3. Can I study part time or online, and how does that change the length?
  4. Do the units count towards a higher qualification if I go on to study further?

Questions people ask

Who is this qualification for?

It prepares you for office and administrative work, with routine procedural, clerical, administrative or operational tasks. You may use some discretion, judgment and relevant theoretical knowledge, and provide technical advice and support to a team.

Do I need experience or other qualifications first?

The qualification itself has no entry requirements. Individual providers can set their own conditions, so check with the provider you choose.

How is it different from Diploma of Business?

The Diploma of Business is the higher level. This Certificate III reflects roles carrying out routine procedural, clerical, administrative or operational tasks using some discretion, judgment and relevant theoretical knowledge.

The national training register, training.gov.au. TAFE course pages, read 20 September 2026. Google reviews. Pay and shortage status from Jobs and Skills Australia.