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Certificate IV in Business

This qualification suits people who already handle a mix of administrative and operational work and want to take on more responsibility, including supervising or guiding others.

  • Duration: 6 months to 1 year
  • Study mode: Online, on campus and workplace based
  • Course code: BSB40120

Where you can study this course

Where
Study mode
  • Campuses
    13 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    A number of students find the organisation and admin frustrating, and opinions are mixed on the trainers and teaching, while some rate the facilities and campus highly.

  • Campuses
    16 campuses
    Duration
    6 months to 1 year
    Study mode
    Varies by campus
    Full fee
    $7,840
    Eligible students: subsidised from $1,580, concession $240

    What students say

    Many students speak well of the facilities and campus, and some rate the trainers and teaching highly, though opinions are mixed on the trainers and teaching and student support, and some found the organisation and admin frustrating.

  • Campuses
    11 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Most students praise the student support, while others find it frustrating. Many rate the facilities and campus well, and some criticise the organisation and admin.

  • Campuses
    12 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Students often praise the facilities and campus, while some value student support and course content. Some found organisation and admin frustrating, and opinions are mixed on trainers and teaching, with communication also a concern.

  • Swinburne University of Technology

    Visit provider website (opens in a new tab)
    Campuses
    8 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Some students praise the facilities and campus, while some criticise organisation and admin for being frustrating, and opinions are mixed on course content. A number also mention student support and teaching positively or negatively.

  • Campuses
    35 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked

    What students say

    Most students criticise the communication and organisation and admin, and some found the student support lacking, so getting clear updates and a well run course matters when choosing where to study.

  • Campuses
    11 campuses
    Duration
    Not yet checked
    Study mode
    Not yet checked
    Full fee
    Not yet checked
  • Campuses
    7 campuses
    Duration
    Not stated by provider
    Study mode
    On campus with some online
    Full fee
    Not stated by provider

    What students say

    Many students rate the facilities and campus highly. Some found course content and organisation and admin frustrating, while opinions are mixed on the trainers and teaching.

Last reviewed 20 September 2026.

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Is this course right for you?

Entry requirements

Nil

  • Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.

Entry recommendations

To be prepared for this course, it helps to have:

  • an interest in solving everyday business problems
  • confidence to share your reasoning with others
  • an interest in working with people and clients
  • good written communication skills

What will you learn?

You learn to think through unfamiliar problems, weigh up information from different sources and explain your reasoning, rather than following a set procedure every time. The coursework also covers writing longer business documents, using workplace technology to work with colleagues, building and keeping relationships with clients and suppliers, and the basics of work health and safety. Entry is open, so it works as a step up for someone with office experience or as a way to formalise skills you already use on the job.

  • Critical thinking at work
  • Writing complex business documents
  • Working with digital collaboration tools
  • Building client and supplier relationships
  • Work health and safety duties
  • Workplace communication strategies

Units of competency (6 core, 6 elective)

The qualification is made up of 12 units. Everyone completes the 6 core units below, and the remaining 6 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.

  • Loading the details for BSBCRT411

Where this fits

Certificate IV in Business in business: the study that leads into it, the study that follows, and other routes at the same level.

Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).