- How long it takes
- 6 to 24 months
- typical for this level
- Taught by
- 2 providers
- 4 states and territories
Is this course right for you?
What the Certificate IV in General Insurance asks of you, and what you might want to check first.
It helps to have
- an interest in how insurance protects people and property
- a careful approach to checking details and information
- confidence explaining financial products in plain language
- an interest in working within professional and regulatory standards
Before you start
The qualification has no set entry requirements, but each provider can add its own.
Where this course can take you
No job needs this course on its own, but it can help with the work below.
Jobs this course can help with
None of these jobs needs a set qualification.

Claims Assessor
Claims assessors decide whether an insurance claim gets paid, checking the policy, the evidence and the circumstances behind it.
Median pay$59,800 (estimate)

Underwriter
Underwriters decide whether to offer insurance, credit or a loan, and on what terms, by weighing up how much risk the applicant carries.
Median pay$87,400 (estimate)
If you study further
Diploma of Financial Counselling
Leads to work as a, median pay $56,900 (estimate).
Bachelor of Accounting and Finance
Leads to work as a, median pay $104,200.
Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list. Pay marked as an estimate is our own analysis, not a published figure.
Where you can study this course
There are 2 places you can study this course. When you compare them, check they teach it the way you want to study, how far you'd be from a campus, what it will cost you and what past students say about the teaching and support. They're listed by how often people search for them, and none of them pays to be here or to move up.
- Website for TasTAFE (opens in a new tab)
TasTAFE
12 campuses, TAS
4.3from 167 Google reviews
- Website for Kaplan Professional (opens in a new tab)
Kaplan Professional
3 campuses, NSW, QLD, VIC
3.8from 93 Google reviews
What you’ll learn
12 units: 3 that everyone takes and 9 you choose.
- Workplace communication
- Professional practice in financial services
- Financial products and services
- Industry rules and standards
See all 3 core units
Core units
Everyone completes these. Select a unit to see what it covers.
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Questions to ask before you enrol
Providers run this course differently, so the answers change from one to the next.
- When is the next intake, and how many are there each year?
- What is the total cost, including materials, checks and any placement costs?
- Can I study part time or online, and how does that change the length?
- Do the units count towards a higher qualification if I go on to study further?
Questions people ask
Who is this qualification for?
It suits people working, or hoping to work, in general insurance: handling claims, assessing risk, underwriting policies or looking after customers. The skills fit roles where you work with some independence and make judgements on individual cases, and the roles it leads to include Insurance Agent and Insurance Investigator.
Do I need experience or other qualifications first?
The qualification itself has no entry requirements, but individual providers can set their own conditions, so check with the provider you choose.
Is a licence, registration or check required to work in this area?
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.