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Certificate IV · national qualification

Certificate IV in Hospitality

This certificate suits hospitality staff ready to move into a supervisory role, or people with some industry experience who want to take on more responsibility.

Compare 15 providers
How long it takes
6 to 24 months
typical for this level
How you can study
On campus
Taught by
15 providers
7 states and territories

Is this course right for you?

What the Certificate IV in Hospitality asks of you, and what you might want to check first.

It helps to have

  • an interest in leading and supporting a team
  • confidence handling complaints and conflict calmly
  • good communication skills with staff and customers
  • a practical head for budgets and rostering

Before you start

There are no entry requirements for this qualification.

Certificate IV or Certificate III?

The Certificate IV in Hospitality is the higher level. This qualification involves supervisory skills and sound knowledge of industry operations, planning, monitoring and evaluating the work of team members.

See the course

Where this course can take you

No job needs this course on its own, but it can help with the work below.

Jobs this course can help with

None of these jobs needs a set qualification.

  • Amusement Centre Manager

    Amusement centre managers run the day-to-day operation of arcades, indoor play centres and family entertainment venues, keeping the games working, the staff rostered and the customers safe.

    Median pay$71,800 (estimate)

  • Bartender

    Bartenders make and serve drinks behind the bar in pubs, clubs, restaurants and hotels, keeping orders moving through the busiest part of a shift.

    Median pay$78,000

  • Cafe Manager

    Cafe managers run the day-to-day trade of a cafe or coffee shop, overseeing the roster, the stock and the service that keeps customers coming back.

    Median pay$85,500

  • Caravan Park Manager

    Caravan park managers run the day to day operations of a holiday park, keeping guests, amenities and grounds safe, clean and profitable.

    Median pay$79,000

  • Catering Manager

    Catering managers plan and run the food and service for events and venues, working to a client's budget, guest numbers and deadline.

    Median pay$65,800 (estimate)

  • Hotel Manager

    Hotel managers run the day-to-day operations of a property, from the front desk and housekeeping to food, beverage and maintenance, with the profit and loss in their hands.

    Median pay$95,000

  • Restaurant Manager

    A restaurant manager runs the day-to-day business of a dining venue, from service on the floor to the rosters, stock and budgets behind it.

    Median pay$85,500

Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list. Pay marked as an estimate is our own analysis, not a published figure.

Where you can study this course

There are 15 places you can study this course. When you compare them, check they teach it the way you want to study, how far you'd be from a campus, what it will cost you and what past students say about the teaching and support. They're listed by how often people search for them, and none of them pays to be here or to move up.

What you’ll learn

21 units: 9 that everyone takes and 12 you choose.

  • Leading and coaching a team
  • Building rosters
  • Handling customer complaints
  • Managing conflict at work
  • Working to a budget
  • Work health and safety
See all 9 core units

Core units

Everyone completes these. Select a unit to see what it covers.

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Questions to ask before you enrol

Providers run this course differently, so the answers change from one to the next.

  1. When is the next intake, and how many are there each year?
  2. What is the total cost, including materials, checks and any placement costs?
  3. Can I study part time or online, and how does that change the length?
  4. Do the units count towards a higher qualification if I go on to study further?

Questions people ask

Who is this qualification for?

This certificate suits hospitality staff ready to move into a supervisory role, or people with some industry experience who want to take on more responsibility. It prepares you for roles such as bartender, cafe manager, hotel porter, hotel service manager, housekeeper or sommelier, and you operate independently or with limited guidance from others.

Do I need experience or other qualifications first?

There are no entry requirements for this qualification. Individual providers can set their own conditions, so check with the provider you choose.

How is it different from Certificate III in Hospitality?

The Certificate IV in Hospitality is the higher level. This qualification involves supervisory skills and sound knowledge of industry operations, planning, monitoring and evaluating the work of team members.

Related courses

The national training register, training.gov.au. TAFE course pages, read 20 September 2026. Google reviews. Pay and shortage status from Jobs and Skills Australia.