HomeCoursesHospitalityCertificate III in Hospitality
Certificate III in Hospitality
A certificate at this level prepares you to work on the floor of a restaurant, hotel, club or café with enough judgement to sort out most problems yourself and know when to check with a supervisor.
- Duration: 4 months to 6 months
- Study mode: Online, on campus and workplace based
- Course code: SIT30622
Where you can study this course
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Melbourne Polytechnic
- Campuses
- 13 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
A number of students find the organisation and admin frustrating, and opinions are mixed on the trainers and teaching, while some rate the facilities and campus highly.
- Campuses
- 9 campuses
- Duration
- 4 to 6 months
- Study mode
- Varies by campus
- Full fee
- $8,180
- Eligible students: subsidised from $1,450, concession $240
What students say
Many students speak well of the facilities and campus, and some rate the trainers and teaching highly, though opinions are mixed on the trainers and teaching and student support, and some found the organisation and admin frustrating.
- Visit provider website → (opens in a new tab)
Victoria University
- Campuses
- 11 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Most students praise the student support, while others find it frustrating. Many rate the facilities and campus well, and some criticise the organisation and admin.
- Visit provider website → (opens in a new tab)
Stanley College
- Campuses
- 4 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Most students rate the student support highly, while many also praise the trainers and teaching. Opinions are mixed on organisation and admin, and some found communication frustrating.
- Visit provider website → (opens in a new tab)
Charles Darwin University
- Campuses
- 12 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Students often praise the facilities and campus, while some value student support and course content. Some found organisation and admin frustrating, and opinions are mixed on trainers and teaching, with communication also a concern.
- Visit provider website → (opens in a new tab)
TAFE Gippsland
- Campuses
- 11 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
- Visit course page → (opens in a new tab)
TAFE Queensland
- Campuses
- 13 campuses
- Duration
- Not stated by provider
- Study mode
- Varies by campus
- Full fee
- $4,770
- Eligible students: subsidised from $1,800, concession $1,425
What students say
Many students rate the facilities and campus highly. Some found course content and organisation and admin frustrating, while opinions are mixed on the trainers and teaching.
- Campuses
- 26 campuses
- Duration
- Not yet checked
- Study mode
- Not yet checked
- Full fee
- Not yet checked
What students say
Students rate the trainers, teaching, facilities and campus highly, though some found the organisation, admin and communication frustrating; opinions are mixed on facilities and campus.
Last reviewed 20 September 2026.
Is this course right for you?
Entry requirements
There are no entry requirements for this qualification.
- Providers can set their own conditions, such as a minimum age or a current job in the industry, and practical training may need a workplace placement. Check each provider above.
Entry recommendations
To be prepared for this course, it helps to have:
- an interest in looking after customers
- a calm approach to sorting out problems
- good communication skills
- a willingness to keep the workplace safe and clean
What will you learn?
You'll practise serving customers, handling complaints, working alongside people from different backgrounds and keeping the workplace safe and hygienic. The training also covers coaching newer staff and keeping up with how the industry works, so you can move between food and beverage, accommodation or gaming roles. Much of the learning is hands-on, and the skills carry across venues.
- Customer service and complaints
- Safe and hygienic work
- Hospitality industry knowledge
- Working with cultural differences
- Coaching new staff
- Teamwork on the floor
Units of competency (6 core, 9 elective)
The qualification is made up of 15 units. Everyone completes the 6 core units below, and the remaining 9 are electives chosen from the list on training.gov.au, so they vary by provider. Select a unit to see what it covers.
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Where this fits
Certificate III in Hospitality in hospitality: the study that leads into it, the study that follows, and other routes at the same level.
You are looking at
Certificate III in Hospitality
After
Certificate IVCertificate IV in HospitalityStep up to supervising a team through a busy service, building rosters and handling complaints and conflicts, with electives in food and beverage, accommodation or gaming.DiplomaDiploma of Hospitality ManagementGo further and run the day to day side of a venue, taking responsibility for staff, budgets and service standards across a restaurant, hotel, pub, club, cafe or catering operation.Data from training.gov.au and the Australian Bureau of Statistics (CC BY 4.0).