Diploma · national qualification
Diploma of Credit Management
This diploma prepares people to make and manage lending decisions: judging whether a business or individual can repay, handling accounts that go wrong, and setting the rules a credit team works to.
- How long it takes
- 1 to 2 years
- typical for this level
- Taught by
- 1 provider
- Every state and territory
Is this course right for you?
What the Diploma of Credit Management asks of you, and what you might want to check first.
It helps to have
- an interest in how businesses and people handle money
- an eye for detail when checking financial information
- confidence in making decisions that affect customers
- good communication skills for dealing with sensitive situations
Before you start
The qualification has no set entry requirements, but each provider can add its own.
Diploma or Certificate IV?
The Diploma of Credit Management is the higher level. This diploma covers making and managing lending decisions, credit risk assessment, business risk, and responding to insolvency, with autonomy in technical operations and guidance to others.
See the courseWhere this course can take you
No job needs this course on its own, but it can help with the work below.
Jobs this course can help with
None of these jobs needs a set qualification.

Bank Manager
A bank manager runs a bank branch, making lending decisions and managing the staff and the results the branch is measured on.
Median pay$110,000

Credit Controller
Credit controllers set and manage the credit a business extends to its customers, then recover the invoices that run past their terms.
Median pay$93,900

Underwriter
Underwriters decide whether to offer insurance, credit or a loan, and on what terms, by weighing up how much risk the applicant carries.
Median pay$87,400 (estimate)
If you study further
Bachelor of Accounting and Finance
Leads to work as a, median pay $104,200.
Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list. Pay marked as an estimate is our own analysis, not a published figure.
Where you can study this course
There's one place you can study this course. No provider pays to be listed here.
- Website for Institute of Strategic Management (opens in a new tab)

Institute of Strategic Management
What you’ll learn
12 units: 7 that everyone takes and 5 you choose.
- Assessing credit risk
- Managing business risk
- Personal insolvency responses
- Corporate insolvency responses
- Working within compliance rules
- Writing credit policy
See all 7 core units
Core units
Everyone completes these. Select a unit to see what it covers.
Loading the details for BSBOPS504…
Loading the details for BSBOPS504…
Questions to ask before you enrol
Providers run this course differently, so the answers change from one to the next.
- When is the next intake, and how many are there each year?
- What is the total cost, including materials, checks and any placement costs?
- Can I study part time or online, and how does that change the length?
- Do the units count towards a higher qualification if I go on to study further?
Questions people ask
Who is this qualification for?
It suits someone already working in banking, finance, collections or accounts who wants more responsibility, and it also works as a starting point. The roles it leads to include Credit Controller, Loan Officer and Loan Processor. You would have autonomy in technical operations, solve complex problems, analyse information, plan and evaluate your own work, and guide others.
Do I need experience or other qualifications first?
This qualification itself has no formal entry requirements. Individual providers can set their own conditions, so check with the provider you choose.
Is a licence, registration or check required to work in this area?
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
How is it different from Certificate IV in Credit Management?
The Diploma of Credit Management is the higher level. This diploma covers making and managing lending decisions, credit risk assessment, business risk, and responding to insolvency, with autonomy in technical operations and guidance to others.