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Diploma · national qualification
Diploma of Hospitality Management
This diploma prepares you to run the day to day side of a hospitality business rather than work on the floor alone.
- How long it takes
- 1 to 2 years
- full time at TAFE NSW
- What it costs
- From $5,594
- Subsidised at The Gordon, full fee up to $18,620
- How you can study
- Online or on campus
- Main job
- Hotel Service Manager
- $73,300 median pay
- Taught by
- 31 providers
- Every state and territory
Is this course right for you?
What the Diploma of Hospitality Management asks of you, and what you might want to check first.
It helps to have
- an interest in leading and supporting a team
- confidence with numbers and budgets
- patience for handling customer and staff conflict
- a careful approach to safety and legal obligations
Before you start
There are no entry requirements for this qualification.
Diploma or Bachelor?
The Bachelor of Hospitality Management is the higher level. This diploma reflects the role of highly skilled senior operators who operate independently, have responsibility for others and make a range of operational business decisions.
See the courseWhere this course can take you
Jobs this qualification is a recognised route into, and the study that can follow it.
Jobs you can do with it
Club Manager
Club managers run licensed club venues, looking after the bar, bistro, gaming room and function spaces while keeping the business licensed and profitable.
What else you need
Employers set their own requirements and experience is usually weighed alongside study. Gaming and liquor licensing rules are separate from the award. Check the provider's course details.
Median pay$91,800
Hotel Service Manager
Hotel service managers run the guest-facing side of a hotel, keeping the front desk, housekeeping and food and beverage teams working to the same standard.
What else you need
Employers set their own requirements and experience is usually weighed alongside study. Responsible service of alcohol training may also be needed and is separate from the award. Check the provider's course details.
Median pay$73,300
If you study further
Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list.
What it costs
Subsidised place
From $5,594
at The Gordon. Whether you get a subsidised place depends on your state, residency, age and earlier study.
Paying the full fee
$7,531 to $18,620
across the TAFEs listed below. Private providers set their own fees.
| TAFE | State | Subsidised | Concession | Full fee |
|---|---|---|---|---|
| Holmesglen Institute | VIC | $11,521 | $17,139 | |
| The Gordon | VIC | $5,594 | $7,531 | |
| TAFE Queensland | QLD | $13,500 | $11,960 | $18,620 |
Holmesglen InstituteVIC
- Subsidised
- $11,521
- Full fee
- $17,139
The GordonVIC
- Subsidised
- $5,594
- Full fee
- $7,531
TAFE QueenslandQLD
- Subsidised
- $13,500
- Concession
- $11,960
- Full fee
- $18,620
Fees as each TAFE shows them on its website, read 20 September 2026. Private providers set their own fees.
Where you can study this course
There are 31 places you can study this course. When you compare them, check they teach it the way you want to study, how far you'd be from a campus, what it will cost you and what past students say about the teaching and support. They're listed by how often people search for them, and none of them pays to be here or to move up.
- Website for Melbourne Polytechnic (opens in a new tab)
Melbourne Polytechnic
13 campuses, VIC
3.7from 485 Google reviews
What students like
- Some teachers are supportive and go out of their way
- Student services offer understanding and compassion
What to weigh up
- Messages to staff can go unanswered
- Enrolment mistakes can take time to fix
- Course page for TAFE NSW (opens in a new tab)
TAFE NSW
14 campuses, NSW
4.0from 2,410 Google reviews
- How you study
- Online or on campus
- How long
- 1 to 2 years
What students like
- Teachers are supportive and ready to help
- Staff are helpful and friendly
- Course content is practical and industry relevant
What to weigh up
- Enrolment and admin can be slow
- Some find front desk staff less helpful
- Website for Victoria University (opens in a new tab)
Victoria University
11 campuses, NSW, QLD, VIC
3.9from 1,562 Google reviews
What students like
- Lecturers are friendly, supportive and approachable
- Studying one subject at a time through the block model
- Staff are welcoming and ready to help
What to weigh up
- Admin can be hard to reach after you finish
- Website for Stanley College (opens in a new tab)
Stanley College
4 campuses, SA, WA
4.3from 882 Google reviews
What students like
- Finance staff are patient and explain fees clearly
- Student services staff are friendly and helpful
- Trainers explain clearly and give practical examples
What to weigh up
- Enrolment and admin can be slow
- Website for Charles Darwin University (opens in a new tab)
Charles Darwin University
12 campuses, NSW, NT
4.2from 619 Google reviews
What students like
- Admin and support staff are helpful
What to weigh up
- Units vary depending on the lecturer
- Feedback on assessments can vary
- Course page for TAFE Queensland (opens in a new tab)
TAFE Queensland
5 campuses, QLD
4.1from 2,040 Google reviews
- How you study
- Online or on campus
- Fee
- From $13,500 subsidised
What students like
- Teachers are helpful and supportive
What to weigh up
- Poor communication from admin
- Website for TAFE SA (opens in a new tab)
TAFE SA
26 campuses, SA
4.4from 1,339 Google reviews
What students like
- Lecturers are nice and helpful
What to weigh up
- Enrolment and admin can be slow
- Course information can be unclear
- Website for Box Hill Institute (opens in a new tab)
Box Hill Institute
4 campuses, VIC
3.0from 372 Google reviews
What students like
- Teachers are friendly and supportive
- Course content is practical and relevant
What to weigh up
- Admin replies can be slow
- Course organisation can be inconsistent
What you’ll learn
28 units: 11 that everyone takes and 17 you choose.
- Leading and managing a team
- Rostering staff
- Budgets and financial control
- Customer service standards
- Managing conflict
- Legal and WHS compliance
See all 11 core units
Core units
Everyone completes these. Select a unit to see what it covers.
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Questions to ask before you enrol
Providers run this course differently, so the answers change from one to the next.
- When is the next intake, and how many are there each year?
- What is the total cost, including materials, checks and any placement costs?
- Can I study part time or online, and how does that change the length?
- Do the units count towards a higher qualification if I go on to study further?
Questions people ask
Who is this qualification for?
It suits someone already working in a restaurant, hotel, pub, club, cafe or catering operation who is ready to take responsibility for staff and operational decisions. You learn to lead and roster a team, prepare budgets, manage conflict and meet legal obligations. It can lead to roles such as Cafe Manager, Club Manager or Hotel Service Manager.
Do I need experience or other qualifications first?
There are no entry requirements for this qualification. Individual providers can set their own conditions, so check with the provider you choose.
How is it different from Bachelor of Hospitality Management?
The Bachelor of Hospitality Management is the higher level. This diploma reflects the role of highly skilled senior operators who operate independently, have responsibility for others and make a range of operational business decisions.