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Rostering Officer resume template
A clean starting structure with example content grounded in what rostering officers actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most rostering officers should default to, since most Australian recruiters and ATS software expect it.
Professional summary
I am a Rostering Officer with experience building and maintaining rosters for large teams across multiple sites. I balance operational needs, staff availability and budget limits while keeping rosters compliant with workplace agreements and safety rules.
Key skills
- Operations management
- Process improvement
- Regulatory compliance
- UKG Workforce Dimensions
- Deputy
- Humanforce
- RosterOn
- Microsoft Excel
- Written communication
- Attention to detail
- Problem solving
- Time and deadline management
- Stakeholder management
Experience: example bullet points
- Built and published weekly rosters for a 24/7 care team of 60 staff across three sites, cutting last-minute shift vacancies by improving forward planning.
- Filled vacant shifts by contacting available staff and arranging agency cover, keeping agency spend within budget over consecutive months.
- Monitored rosters against the relevant award and enterprise agreement, flagging fatigue risks and adjusting shifts before they became compliance issues.
- Liaised with managers and staff on leave, shift swaps and availability changes, resolving most requests within a day.
- Maintained workforce management system records and timekeeping data, reducing pay query escalations by keeping entries accurate.
Education
Certificate IV in Human Resources or Business Administration, or a diploma or degree in a related field, is common; many employers also value hands-on rostering experience and system training.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- Fair Work Act
- National Employment Standards
- modern awards
- enterprise agreements
- fatigue management
- SCHADS Award
- Aged Care Award
- Nurses Award
- workforce management system
- time and attendance
- shift coverage
- leave management
- roster
- UKG Workforce Dimensions
- Deputy
- Humanforce
- RosterOn
- Microsoft Excel
- payroll support
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.