Home Travel Agent Resume template
Travel Agent resume template
A clean starting structure with example content grounded in what travel agents actually do day to day, not generic filler. Download and replace the bracketed placeholders with your own details.
Which resume format should you use?
Reverse chronological
You have a steady work history. This is the format almost every recruiter and ATS expects by default.
Functional
You're changing fields or have gaps in your employment. Leads with skills rather than a job-by-job timeline.
Combination
You're early career or have worked consistently but for only a few employers. Blends a skills summary with a shorter chronological history.
This template uses the reverse chronological format: the one most travel agents should default to, since most Australian recruiters and ATS software expect it.
Professional summary
Travel agent experienced in building itineraries, managing multi-supplier bookings and advising leisure and corporate clients through the full trip lifecycle. Comfortable working across GDS platforms under time pressure, with a strong focus on accuracy and client retention. Known for calm handling of disrupted travel and clear communication when plans change at short notice.
Key skills
- Selling and negotiation
- Account and relationship management
- Amadeus GDS
- Sabre booking system
- Galileo
- Microsoft Excel
- Customer service
- Attention to detail
Experience: example bullet points
- Built customised itineraries for leisure and corporate clients, balancing budget, timing and destination preferences across multiple suppliers
- Processed flight, hotel and transport bookings through Amadeus and Sabre, reconciling supplier invoices against agency accounts on a weekly basis
- Advised clients on visa requirements, travel insurance and seasonal risk factors before departure, reducing avoidable cancellations
- Managed a portfolio of repeat corporate and leisure clients, maintaining a strong rebooking rate through consistent follow-up
- Coordinated rebookings and refunds during disrupted travel periods, keeping affected clients informed and minimising financial loss
Education
Typical pathway is a Certificate III in Travel or Diploma of Travel and Tourism Management through a TAFE or registered training organisation, often combined with agency-based GDS training; some agents hold a bachelor degree in tourism, business or hospitality management.
Keywords an ATS is likely to scan for
Applicant tracking systems match your resume against terms in the job ad before a person ever sees it. Only include the ones that actually apply to your experience, but if a term below matches something you've done, use the same wording the job ad uses.
- GDS
- Amadeus
- Sabre
- Galileo
- PNR
- ticketing
- ATAS accreditation
- AFTA
- IATA
- travel insurance
- visa processing
- itinerary planning
- corporate travel
- leisure travel
- supplier reconciliation
Getting past ATS screening
- Match the specific skills, certifications and terms used in the job ad, not just your own wording for the same thing.
- Keep formatting simple: no tables, text boxes, columns, headers/footers or graphics. Parsers frequently drop content placed in these.
- Submit as .docx or PDF unless the job ad specifies otherwise.
- Use standard section headings (Experience, Education, Skills) rather than creative alternatives.
- List your core skills and technical competencies in their own section so a keyword scan can find them instantly.
This is a starting point, not a guarantee of interviews. Tailor every bullet point to your own real experience and the specific job ad.