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Certificate IV · national qualification

Certificate IV in Leadership and Management

This qualification is for people who have moved into a first leadership role, or are about to, and want the practical skills to do it well.

Compare 62 providers
How long it takes
6 to 12 months
full time at TAFE NSW
What it costs
From $1,090
Subsidised at Chisholm Institute, full fee up to $7,656
How you can study
Online or on campus
Taught by
62 providers
Every state and territory

Is this course right for you?

What the Certificate IV in Leadership and Management asks of you, and what you might want to check first.

It helps to have

  • an interest in leading and supporting a team
  • confidence to communicate in tricky situations
  • a willingness to take responsibility for your own work
  • an interest in planning and monitoring day to day operations

Before you start

The qualification has no set entry requirements, but each provider can add its own.

Certificate IV or Diploma?

The Diploma of Leadership and Management is the higher level. This Certificate IV focuses on leading a team day to day, building relationships, handling tricky communication, and planning and monitoring operations. It suits someone supervising others while still answering for their own work.

See the course

Where this course can take you

No job needs this course on its own, but it can help with the work below.

Jobs this course can help with

None of these jobs needs a set qualification.

  • Call Centre Team Leader

    A call centre team leader keeps a customer service team meeting its targets, coaching representatives and stepping in on the calls that need a manager's judgement.

    Median pay$73,500

  • Post Office Manager

    Post office managers run a postal outlet's day to day operations, keeping counter services open, mail and parcels moving and staff supported.

    Median pay$75,400 (estimate)

  • Railway Station Manager

    Railway station managers run the day-to-day operations of a station, keeping passengers safe, trains on time and staff supported.

    Median pay$96,200 (estimate)

  • Retirement Village Manager

    Retirement village managers run the day-to-day operations of a village, from the budget and maintenance to the services that help older residents keep living independently.

    Median pay$109,200 (estimate)

  • Scrum Master

    A scrum master guides an Agile software team through its sprints, facilitating the regular meetings and clearing the obstacles that slow the work down.

    Median pay$111,800 (estimate)

    In demand

If you study further

Pay is the median for everyone in the job, and “In demand” means the job is on the national shortage list. Pay marked as an estimate is our own analysis, not a published figure.

What it costs

Subsidised place

From $1,090

at Chisholm Institute. Whether you get a subsidised place depends on your state, residency, age and earlier study.

Paying the full fee

$4,905 to $7,656

across the TAFEs listed below. Private providers set their own fees.

  • TAFE NSWNSW

    Subsidised
    $1,580
    Concession
    $240
    Full fee
    $7,610
    How long
    6 to 12 months

  • Chisholm InstituteVIC

    Subsidised
    $1,090
    Concession
    $218
    Full fee
    $4,905

  • GOTAFEVIC

    Subsidised
    $3,701
    Concession
    $740
    Full fee
    $7,656

Fees as each TAFE shows them on its website, read 20 September 2026. Private providers set their own fees.

Where you can study this course

There are 62 places you can study this course. When you compare them, check they teach it the way you want to study, how far you'd be from a campus, what it will cost you and what past students say about the teaching and support. They're listed by how often people search for them, and none of them pays to be here or to move up.

What you’ll learn

12 units: 5 that everyone takes and 7 you choose.

  • Leading a team day to day
  • Building workplace relationships
  • Workplace communication strategies
  • Planning business operations
  • Monitoring team output
  • Solving workplace problems
See all 5 core units

Core units

Everyone completes these. Select a unit to see what it covers.

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Questions to ask before you enrol

Providers run this course differently, so the answers change from one to the next.

  1. When is the next intake, and how many are there each year?
  2. What is the total cost, including materials, checks and any placement costs?
  3. Can I study part time or online, and how does that change the length?
  4. Do the units count towards a higher qualification if I go on to study further?

Questions people ask

Who is this qualification for?

It is for people who have moved into a first leadership role, or are about to, and want practical skills to lead a team day to day. It suits someone supervising others while still answering for their own work. Roles it leads to include Call Centre Manager, Call Centre Team Leader, Equipment Hire Manager and Office Manager.

Do I need experience or other qualifications first?

No. The qualification itself has no entry requirements, but individual providers can set their own conditions, so check with the provider you choose.

How is it different from Diploma of Leadership and Management?

The Diploma of Leadership and Management is the higher level. This Certificate IV focuses on leading a team day to day, building relationships, handling tricky communication, and planning and monitoring operations. It suits someone supervising others while still answering for their own work.

Related courses

The national training register, training.gov.au. TAFE course pages, read 20 September 2026. Google reviews. Pay and shortage status from Jobs and Skills Australia.